If you need anything, we’re available across a range of channels.  

The easiest way to get in touch with us is to click the Message Us icon on the bottom right hand corner of the screen.  If we’re online we’ll reply in minutes, otherwise we’ll reply within 24 hours if you send us a message.

However, before you make the click, we might have already answered your question in our FAQs or on the Shipping and Returns pages, so make sure you have a read through.

Alternatively, you can reach us via channels as below:

By Call  |  +6 016 202 3807

By Wechat  |  genesisbracelet

By Email  |  [email protected]

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