Warranty & Restring
GENESIS will restring or replace manufacturing faults free of charge up to 1 month from the original date of purchase for GENESIS BRACELET products.
|Status||Restring Fees||Return to GENESIS||Shipped to Customer|
|Under Warranty||Free of charge||bear by Customer||bear by GENESIS|
|No Warranty||MYR 15||bear by Customer||bear by Customer|
This depends on the work required and will be evaluated on assessment.
We offer a repairs service including restring and replacing beads
These services will be charge for materials cost and in some circumstances it may not be possible to repair the damaged caused.