Warranty & Restring
GENESIS will restring or replace manufacturing faults free of charge up to 1 month from the original date of purchase for GENESIS BRACELET products.
Status | Restring Fees | Return to GENESIS | Shipped to Customer |
---|---|---|---|
Under Warranty | Free of charge | bear by Customer | bear by GENESIS |
No Warranty | MYR 15 | bear by Customer | bear by Customer |
Repairs Service
This depends on the work required and will be evaluated on assessment.
We offer a repairs service including restring and replacing beads
These services will be charge for materials cost and in some circumstances it may not be possible to repair the damaged caused.